Privacy Policy
The Noor Hotels & Resorts values the privacy of our esteemed guests. The Noor Hotels & Resorts exercises the utmost care and effort in the use of your information. However, should you receive any information for any reason, please contact The Noor Management to allow us to take the necessary actions.
The Noor Hotels & Resorts may collect personal data for various purposes. Below, it is explained how and in what manner the collected personal data is gathered, as well as how it is protected.
Personal information (such as name, surname, company information, phone number, address, or email address) is collected by The Noor Hotels & Resorts through the completion of various forms and surveys on our website or within our hotel, as required by the nature of the business.
Private information received over the web is collected by administrator computers restricted by special IP filters as part of our security procedures and is distributed to the relevant departments of our hotel on a need-to-know basis.
SECURITY OF CONFIDENTIAL INFORMATION
The Noor Hotels & Resorts is committed to keeping confidential information strictly private and confidential, treating it as an obligation of secrecy, and taking all necessary measures and exercising due diligence to ensure and maintain confidentiality, preventing the disclosure or unauthorized use of any part of the confidential information to third parties.
The Noor Hotels & Resorts never requests credit card information from our guests via email or any web form (except SSL screens).
We recognize the vital importance of using Secure Socket Layer (SSL) technology in the collection or transmission of sensitive information such as credit card details.
To protect your information, we do the following:
-
We restrict access to your private information. Only employees who need to access your information to provide you with goods and services will have access.
-
We process your private information on terminals with special access permissions, where all login/logout activities are monitored.
-
We protect and control your information in the Management Console with special passwords and IP restrictions.
MEMBERSHIP SYSTEM
By becoming a member of The Noor Hotels & Resorts website and sharing your personal contact information by filling out Reservation, Contact, Career, and other forms, our valued guests will benefit from the following services:
-
Automatic membership to The Noor Card system and the relevant database.
-
Receiving The Noor Newsletter, information notes, and various campaign details before anyone else.
-
The ability to fill out forms for permanent jobs or temporary training and update previously submitted resumes.
The accuracy of membership information is important as it serves as a reference.
We recommend that you choose a membership password consisting of letters and numbers, store it securely, and change it periodically. Additionally, we provide our valued guests with the technological system to cancel their membership at any time.
CREDIT CARD SECURITY
The Noor Hotels & Resorts prioritizes the security of credit cardholders who perform online transactions. Your credit card information is never stored in our system.
There are two things to look for to confirm that you are on a secure site during the transaction process. One is a key or lock icon at the bottom of your browser, indicating that you are on a secure internet page where all your information is encrypted and protected. This information is used only in connection with the sales process and in accordance with your instructions. Credit card information used during shopping is encrypted with 128-bit SSL (Secure Sockets Layer) protocol and transmitted to the relevant bank for verification, independent of our shopping sites. If the card is approved, the shopping process continues. Since no card information is viewed or recorded by us, it is impossible for third parties to obtain this information under any circumstances.
The reliability of payment/invoice/delivery address information for online credit card transactions is monitored by our company to prevent credit card fraud. Therefore, first-time customers placing orders on our shopping site must have their financial and address/phone information verified. If necessary, the credit cardholder or the relevant bank may be contacted for verification.
Only you can access and modify all the information you provide when becoming a member. If you securely protect your login information, it is impossible for others to access or change your information. For this purpose, membership transactions are conducted within a 128-bit SSL security area. This system is an unbreakable international encryption standard.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our store may provide links to other sites within our website. Our company does not bear any responsibility for the privacy practices or content of these linked sites. Advertisements published on our site are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement apply only to the use of our store and do not cover third-party websites.
EXCEPTIONAL CIRCUMSTANCES
In the limited circumstances listed below, our company may disclose user information to third parties outside the provisions of this Privacy Policy. These circumstances are limited to:
-
Compliance with legal obligations imposed by laws, decrees, regulations, etc., issued by authorized legal authorities;
-
Fulfilling and implementing the requirements of the "Membership Agreement" and other contracts concluded with users;
-
Responding to duly authorized administrative and judicial authorities conducting an investigation or inquiry;
-
Cases where it is necessary to disclose information to protect the rights or security of users.
EMAIL SECURITY
Never write your credit card number or password in any emails you send to our Customer Service regarding your orders. Information in emails may be seen by third parties. Our company cannot guarantee the security of information transmitted via email under any circumstances.
LINKS TO OTHER SITES
The Noor Hotels & Resorts website does not contain links to other sites.
By visiting our site and contacting The Noor Hotels & Resorts via forms or phone, or by requesting to be contacted for information, everyone is subject to the provisions of the Privacy Policy and Terms of Use and is deemed to have accepted the content of these documents in advance.
These Rules and the content of the website are protected by copyright.